Privacy Policy

1 – Personal Information Collected
We collect your personal data (first name, last name, address, phone number, email) when you place an order or browse our website. Your IP address, browser, and operating system may also be recorded for statistical purposes.

2 – Consent
By providing your information for an order, you implicitly consent to its use for that purpose. For any other use (e.g., marketing), we will request your explicit consent. You may withdraw your consent at any time by contacting us at: labubu-doll@contact-shop.com

3 – Disclosure
We will only share your data if required by law or in case of a violation of our Terms of Sale.

4 – Payment
We do not store your credit card information. All payments are processed securely and are PCI-DSS compliant. Payment data is deleted once the transaction is complete.

5 – Third-Party Services
Our service providers (payment, delivery, etc.) only use your data as necessary to perform their tasks. We encourage you to review their privacy policies. Some data may be stored outside the EU, depending on the provider.

6 – Use of Data
Your personal data is used for:

  • Order processing and delivery

  • Customer service inquiries

  • Website statistics and marketing (cookies, retargeting, behavioral analysis)

  • Optional customer satisfaction surveys

7 – Data Security
We use SSL and AES-256 encryption protocols to protect your data. While no system is completely secure, we follow industry best practices to ensure maximum protection.

8 – Cookies and External Links
Our site uses cookies for navigation, analytics, and personalization purposes. You may configure your browser to reject cookies. We are not responsible for the privacy practices or content of third-party websites linked from our site.

9 – Your GDPR Rights
In accordance with GDPR, you have the right to:

  • Access and correct your data

  • Request deletion (“right to be forgotten”)

  • Limit or object to data processing

  • Request data portability

  • Define what happens to your data after your death

  • File a complaint with the CNIL (France’s data protection authority)

To exercise your rights, please contact us at: labubu-doll@contact-shop.com

10 – Age of Consent
By using this site, you confirm that you are of legal age or have given consent for a minor in your care to use this site.

11 – Changes to This Policy
We reserve the right to modify this privacy policy at any time. Changes will take effect immediately upon being posted on the website.

12 – Contact
If you have any questions about this privacy policy, please contact our data protection officer at: labubu-doll@contact-shop.com